Digest

While legacy administration services have been going online to make up what we came to call the e-Government; capable mobile technology and novel applications and services are paving the way to building on existing synergies and simultaneously call for advancing … Continue reading →

Measures of effectiveness (MoE) have been used by government and military organizations to assess their operational and service level quality as how they serve the stakeholders interest. MoE favors quantitative measures but does not exclude qualitative (subjective) aspects. TDI has … Continue reading →

In this paper we look at the potential contributions of SN applications and tools on the government organizations effectiveness. We discuss both public website usage (such as Facebook and LinkedIn) as well as custom built forums, blogs, etc. We identify … Continue reading →